We understand that when you go on holiday, you want a total hassle-free experience. Let your holiday begin from the moment you step on board with our newly launched smart luggage tracking system, the first of its kind on a cruise line in Asia. With our new system, your vital luggage can be tracked from the moment you drop it off to the moment it arrives at your stateroom with complete accuracy, so you just relax and enjoy the world around you.
Part of our continued commitment to give you the best cruising experience with exceptional personalised services while you are sailing with us, this state-of-the-art system was developed with German ingenuity and uses advanced RFID technology. It redefines luggage delivery by making it more efficient, while adding real-time location tracking, and monitoring. It also gives you insight into where your luggage is at any time.
All you need to do is to show your cruise ticket to our staff when you arrive at the terminal. Our team will take a photo of your luggage as a record of its condition, which will be stored in our system. You will then receive a luggage receipt, which you can use to track your luggage at all times, easily.
With the smart luggage tracking system on Genting Dream, luggage handling is easier, faster, and shrinks the time you have to wait for your luggage while eliminating delivery errors completely.