Going on a holiday is meant to be relaxing, but trying to make everyone happy, plan fun days together, even just getting a group on board can be tough. When you stay at The Palace, you do not need to worry. Only available on Dream Cruises, The Palace’s European-style butler concierge service places expertly trained staff at your beck and call 24-hours a day.
Elite Team, Rigorous Training
Always On-Call, Always Courteous
Inside The Palace, the butler team serves guests with a staff to passenger ratio of up to 1:1. You will feel the high level of hospitality from the moment you arrive at the cruise terminal, and every moment of your journey until you leave, as if you have a personal butler waiting for your every request.
Making guests happy and satisfied is the motivation of each butler, and all butlers are encouraged to earn their guest's appreciation. On your next cruise, consider a stay at The Palace to experience a new level of service at sea.